1 Job in East Hamptons, NY
Phoenix House of New York is Hiring a Front Desk Representative Near East Hamptons, NY
Job Details
Description
SUMMARY
The administrative assistant is an integral part of the outpatient clinic team as the primary point of contact for patient scheduling and services and operational management of the clinic. Schedule is as follows: Monday, 8:30 am-5 pm; Tuesday, Wednesday, Thursday, 11 am-7:30 pm and Friday 8:30 am-5 pm
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned.
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Functions as the initial point of contact for patients both on the phone and in office.
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Appropriately triage calls, schedule appointments and provide information about the program’s services.
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Coordinate patient payment methods with our benefits department and patient benefit providers.
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Assist the program staff in managing compliance with regulatory operational requirements.
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Administrative assistant coordinates the completion of weekly billing requirements with program staff and the billing department for claims generation.
COMPETENCIES (KSAs)
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Ethical Practices
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Judgment
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Critical Evaluation
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Problem Solving
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Decision Making
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Communication
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Teamwork
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Technical Capacity
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Customer Service
Qualifications
REQUIRED EXPERIENCE:
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Experience in customer service/receptionist positions in an office setting required
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Prior experience working with Chemical Dependency patients and/or experience working in an healthcare outpatient clinic setting preferred.
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Experience working in and adhering to OASAS licensed 822 program regulations is a plus.
REQUIRED EDUCATION:
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High School Diploma/GED required
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Associate degree or coursework in business administration or related field preferred
WORK ENVIRONMENT
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This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
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Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.
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Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds
Job Summary
Other
$29k-39k (estimate)
10/17/2023
05/13/2024
The job skills required for Front Desk Representative include Customer Service, Scheduling, Problem Solving, Billing, Payment Method, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Front Desk Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.
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Career tips from people on Front Desk Representative jobs
Requires a minimum of High School Diploma or GED.
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